Privacy Policy

at ClearArchitects, we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws,including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, https://cleararchitects.co.uk.

1.Who We Are

ClearArchitects (referred to as "we," "us," or "our"in this policy) is an architectural firm based in the UK. We are the data controller responsible for your personal data collected through this website.

For any inquiries regarding your data or this policy, please contact us:

• Email: mail@cleararchitects.co.uk
• Phone: 020 8502 5585
• Address: The Studio, 38 Church Hill, Loughton IG10 1LA

2. What Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and address.
• Communication Data: Messages you send via our contact form or email.
• Technical Data: IP address, browser type, operating system, and information about how you use our website (collected via cookies).
• Marketing Preferences: Your preferences regarding receiving marketing communications.

3. How We Use Your Data

We process your personal data for the following purposes:

• To Provide Services: Responding to inquiries, project discussions, and delivering architectural services.
• Communication: To send updates, respond to inquiries, and provide customer support.
• Marketing and Newsletters: To send promotional content if you have opted in.
• Website Analytics: To monitor and improve our website using cookies and analytics tools.

We rely on the following legal bases for processing:

• Your consent where applicable (e.g., for marketing communications).
• Contractual necessity (e.g., to provide requested services).
• Legitimate interests in maintaining website functionality and security.

4. Sharing Your Data

We will not sell, trade, or rent your personal data to third parties.However, we may share your data with trusted third parties, such as:

• Service Providers: IT support, hosting providers, social media providers, advertising platforms and email marketing platforms.
• Legal Authorities: If required by law or in response to legal processes.

5.Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

• Contact Data: Retained for up to 3 years after the last interaction.
• Technical Data: Retained for 1 year for analytical purposes.

6. Your Rights Under GDPR

Under GDPR, you have the following rights:

• Right of Access: Request access to your personal data.
• Right to Rectification: Correct any inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data.
• Right to Restriction: Restrict the processing of your data in certain circumstances.
• Right to Data Portability: Receive a copy of your data in a structured format.
• Right to Object: Object to data processing for direct marketing or legitimate interests.
• Right to Withdraw Consent: Withdraw consent where we rely on it for processing.

To exercise any of these rights, please contact us using the details provided above.

7. Cookies

We use cookies to enhance your browsing experience. For detailed information about the cookies, we use and how you can manage them, please refer to our Cookie Policy.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

LastUpdated: 4^thDecember 2024

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